Sol A Review of Walser Mazda
I bought a car from this dealer and at the time of...
I bought a car from this dealer and at the time of the transaction, I was shown a clean Carfax report. Months later, I discovered that there was accident history on the vehicles Carfax report.
When I initially contacted the dealer, a manager named Jesse was apologetic but insisted that they could only offer market value on the car (which was now lowered thanks to its accident history) and was adamant about trading in the vehicle at Walser Mazda for another one. Somehow, the salesperson Alex also got wind that I had filed a complaint and called me on a personal/non-dealership phone line during business hours, which was completely unprofessional.
I was not offered a favorable resolution until calling the Walser corporate office. If you are thinking about buying a car from this place, please make sure to save ALL of your paperwork including the Carfax.

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