M

Mrs Jackson

3 years ago

The setting is lovely but the hotel is under staff...

The setting is lovely but the hotel is under staffed for the number of functions that they book in. Consequently there are few staff to hand to deal with residents or attendees and you are left unable to order food or drinks and with no one to show you to your table or take your order. The wedding that we attended was delayed by the mc being difficult to locate even at several points. The night before there were so many people in the bar that the staff were overwhelmed. At breakfast it was the same story. When we did find staff members they were always happy to go above and beyond to help with anything and were very personable.

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