Excellent hotel with excellent location located at...

Excellent hotel with excellent location located at the city center,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff, i ve got surprised that the housekeeping noticed that i m using a Loofah in my shower so they bring to me a Loofah and left a letter for me explains that they discovered that and have it ready with a rabbit smile face, knowing that I had my own Loofah, what an excellent service looking in to the details needs for the customer to optimize customer satisfaction, this hotel and the management is not like any other hotel, maybe other hotel will send you what you want or if you asked them to do that, but this hotel keep optimize customer satisfaction in unpredictable way with creative ideas.
Wishing you all the best
Good luck!