Azhar Hasan Review of BMW of Sterling
I went to BMW of Sterling for the first time this ...
I went to BMW of Sterling for the first time this Saturday to get a 30K service for my 750Li. The service provided by Josh Gearhart was exemplary! I was debating b/w this dealership and the one in Fairfax and boy, did I make the right call.
From the moment I drove in the service bay, I was given first class service. Josh listened to my questions, concerns and I could tell that his first priority was to ensure that I am satisfied with the service being provided, and not just trying to make money.
He got me into a loaner within a few minutes and kept me informed via phone throughout the service process. He gave recommendations based on the checks performed by the tech but I never felt that he was trying to influence me with the decision. He gave me the information so I can make the call comfortably.
With the service I received from Josh Gearhart this weekend, now I won't think about taking my car to any other BMW dealership in the area. BMW of Sterling management is fortunate to have a service advisor like Josh around.
Thanks.
Syed Hasan
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