Chris Pauly

Review of HYATT REGENCY NEW ORLEANS

I booked 10 months in advance.... Arrived and was ...

I booked 10 months in advance.... Arrived and was told that they over booked my room and offered my a different lesser style room... And then my coworker arrived the day after and got the king size bed room I had wanted. I thought booking early would mean something... Obviously not.
Then the conference was continually out of coffee in the morning... Bad planning. And the one coffee I got at 11 was horrible... Tasted like dirty water.
My room was also missing a shower curtain. They did resolve that quickly after calling about it.
The place is big and confusing to get around... They did have someone hired to help people navigate which is cool.
Overall, not impressed for the price I am paying. That's why I am giving the low score.