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Gianpaolo Arzano

4 years ago

well, I got the luggage stolen with all my documen...

well, I got the luggage stolen with all my documents and I went to my embassy for help: nothing. More than a week before my next flight and yet, nothing could be done, all the doors shut for me. Emergency Travel Document to fly to Portugal? No. ETD to go back to Italy and get an ID in my town? No. Passport? No, not enough personnel. Even sent my father to my city council in Italy to ask, they said no problem just have the embassy contact us and we'll give the go ahead straight away for a copy of the ID, it takes nothing: they didn't even bother starting the process.
I've been living in Ireland for 12 years.. never bothered them, then the one time you need help from 'your' embassy you get nothing and the long awaited holiday is lost. Obviously if I were a friend/brother/cousin I would have gotten a brand new ID in few hours.
Update: I've waited 3 moths for the id, eventually I had to call and send emails back and forth with the embassy and the city council in Italy to make it happen. When I went to collect I casually asked about the passport.. nothing. My request had disappeared (but all the other papers were there). I had to redo the request (thank God I've asked) I'm only going today to collect it, after exactly 4 months. Good.

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