Absolutely disgusted with the visit we had. Appoin...

Absolutely disgusted with the visit we had. Appointment had been booked since April to have a smart meter fitted. For him to turn up with no greeting or introduces, demanding to see the electric meter. As walking out my front door with the key to open the side shed to show him he turned around and announced that the appointment had been cancelled anyway which I've had no notice about this and that someone would be in contact within the next couple of days without even seeing the meter. Asking why it had been cancelled all I got was 'I suggest you ring the bloody office to discuss that.' After ringing up the company office to complain about his attitude, I then got told the appointment wasn't cancelled and that he had already rang the office to say he didn't have the correct equipment to install the smart meter (he hadn't even looked at the meter to tell whether he had the correct equipment.)
With him saying the appointment was cancelled I then questioned on his appearance? I was puzzled. With taking the afternoon off work, I'm very appalled with their professionalism.
With looking at their reviews doesn't look like their a very good company anyway.