Hi, I got the same response from you that I got fr...

Hi, I got the same response from you that I got from Diane. This is literally the smallest issue I have ever had with a company, but the biggest hassle to resolve. All I wanted to do was set up autopay, but the credentials you provide me with don't work on your site. I've read the instructions on how to register and have followed them perfectly. The issue is that when I go to sign in with the credentials that you provide, it says they're invalid. This is not something that I can fix!!!! Please fix your site so that I can have the convenience of Autopay.