christopher zoppo

Review of Hilton Atlanta Marietta Hotel

Probably one of the worst experiences I have had a...

Probably one of the worst experiences I have had at a hotel. There was no specific thing that happened that was really bad or a deal breaker all on its own but the culmination of many smaller things made the experience very negative. For being a conference center it had crappy slow WiFi and a tiny business center with slow internet. The hot tub was broken and totally out of use for the length of the stay.
The in hotel restaurant was toxic and the manager was extremely rude. After sending back an ice bowl of tortilla soup the manager came over, dropped the dish back on the table saying nothing but "cold soup". They also proceeded to charge us for a few dishes we never received.
The reason for my stay was actually a wedding and the wedding planner who was suppose to oversee the set up and take down of the wedding went home early on the day of and the hotel offered no replacement. I was shocked at this but somehow after my previous experiences not totally surprised.
All in all the hotel presents very well but really you may as well be staying at a slightly cleaned up Budget Inn, really expected much more from a Hilton.