Google needs the option to give 0 star reviews.......

Google needs the option to give 0 star reviews...... Worst Possible Service I have EVER received. DO NOT TOUCH THEIR HOME APPLIANCES! If you do, pray it never breaks.

My NEW dryer got an error code 10 days after installation. Long story short, its almost 2 months later, and I still do not have a dryer. I have contacted Samsung (multiple times) and I receive contradictory information about my dryer. It took over 8 days for a case manager to be assigned to review my case (even though it was escalated multiple times and by multiple people). I was denied contact with a Supervisor TWICE. Once I finally got in contact with the supervisor, I was told that I (yes me) was being unreasonable and unfair for requesting a replacement and further information. This is not even half of ridiculous service I have received from this company. My issue is still unresolved, and I feel the only way to deal with this company will be to show up in-person as phone calls are time-consuming, frustrating and no can help me.