I filed a complaint online 2 weeks ago and they di...

I filed a complaint online 2 weeks ago and they didn't acknowledge or follow up.. I went on a Saturday to the walk in clinic, visibly the only person in the entire place. I saw Kyra Williams, and told her what i thought i might have. She said oh, if that's what it is I'll go ahead and place your medication. I took a swab and urine test, and nurse told me to wait in the exam room. An hour goes by and i have to leave for work, and nobody even knew i was in there! I walked out and doc says I've been done. After saying to Kyra, ' i can't believe you guys let me sit there FOR AN HOUR, when i was free to go, she says "DO YOU WANT TO WAIT IN THERE LONGER?" Mistakes happen but not when I'm the only patient in the entire place. I saw her for 20 seconds and left with no knowledge of what medicine i was taking, time to ask questions nothing. Awful.