Shawn Ryan

Review of Twin City Subaru

I just made my second purchase from Dylan Otis at ...

I just made my second purchase from Dylan Otis at Twin city Subaru. The first was a Subaru Impreza and now I ve upgraded to an Outback. The first time I dealt with Dylan it was obvious I wasn t talking to the average car salesman. I m very wary of dealerships due to misrepresentation and poor service over the years. He is very knowledgeable about the product and was not pushy whatsoever. Any questions I had were well answered before and after the purchase. He was just as concerned about me having the right vehicle and features as I was. He even touched base here and there over the past few years just to see how things were going as well as to wish me a Happy Birthday or wish me well on a holiday. I got the perfect car for me at the time and because of the excellent service, follow up, and personality... I just got my new Outback from him. By the way, it is a fantastic vehicle! He s an awesome guy and takes the time to get to know you as well. I ve referred other people there who ve purchased and are just as happy. I drive over 2 hours from home away from local dealers, because they re just that good. Thanks again, Dylan! Shout out to the sales manager Desmond as well. They ve got a great team there.