Had our travel trailer services and a few problems...

Had our travel trailer services and a few problems looked at. One was a leak we noticed. The bedroom floor had a small soft spot. We were told the leak was located and fixed and twice they had to put it in a special rain simulator and were 100 % confident the leak was repaired. We got the travel trailer back and set it up. The spot was not any worse. Set the coach up and left overnight to visit some friends. Come back , the floor is terrible. We cannot get out of bed on the side with the previously small spot. The floor is bubbled, saturated. The leak is clearly not repaired after the rain we had. We are four hours away and have to start work. We are so upset , the floor was not damaged this badly before and now we are in a terrible position. Not to mention the service department had our coach over a month !!!