I booked internet access on June 25th, 2017 for 10...

I booked internet access on June 25th, 2017 for 10 euros and until today I cannot use it. I am always told that Lebara has technical problems and will be fixed shortly. On July 24th, 2017 I will lose the 10 euros. This is simply theft !! Lebara didn't even deserve a star !!!!