I would rate this company at a zero, because the p...

I would rate this company at a zero, because the personal experience from my sons previous therapist (Connie) is unacceptable. For five months she has only visited with my son for a full session three times. He was a weekly patient. She didn't really address the issues that needed to be addressed for my son. When I reported her to my insurance for over billing, she then told her supervisor that she didn't feel comfortable working with my son during his last session. I then told both therapist and and supervisor that I felt that this was retaliation for me calling in a report. Dr. Lee then told me that I had the choice to go to another facility or see another therapist. Being that my son was there, I asked what he felt comfortable with. He wanted to go to another facility. She said that she would send the referral when we inform her where we wanted to go. ( The supervisor, Dr. Lee) The next day I called the office and let the receptionist aware of the facility I chose for my sons therapy. There was never a referral sent. It has now been a month. My son has had no therapy since June.

I would not refer this facility, because the therapy that my son received was inadequate. If you can find another facility. Plus when you have an appointment you better be prepared to wait in the back for the doctor at least twenty minutes. I think that's ridiculous !!! Or if your more than thirty minutes early the receptionist wont inform you of it. I was an hour early, because I thought my sons appointment was at that particular time. I asked the receptionist if I was late. Because I was sitting in the lobby for thirty minutes. She told me that my sons therapist was running behind. She then called my sons therapist. I sat back down for another ten minutes. I was pretty irate by then. When I was going to leave and reschedule, that's when she told me I was an hour early. I felt that she could have told me that the first time. When you have a child that has ADHD and ODD sitting for an hour wont work.
I came to realize that recipients of Medicaid and Medicare wont receive the services that is needed from some facilities. Beware of this place, and many others that take advantage of the billing, and the need of many that need healthcare !!!