Samantha Crookes

Review of Oriental Chef

Absolutely disgusting service. Placed my order at ...

Absolutely disgusting service. Placed my order at just before 8pm last night, by half past 9 it still hadn't arrived, I called the restaurant to find out where our food was and originally was told they were just waiting for a driver, then after I continued to express my frustration, the original story was changed and I was then told that our food was just cooking as we spoke - this tells me they had forgotten about our order entirely and when I asked for a refund or at the very least some compensation, I was told they don't offer refunds. It finally arrived at 22:15 (2 hours and 15 minutes after order was placed and the delivery woman very nonchalantly apologised and said she'd make a note that I wasn't impressed! Now, has the food have been decent, I wouldn't have minded quite as much but I am afraid to say it wasn't - it was only luke warm, very rushed and bone dry! Safe to say, I shall never be ordering from this place again & I will shout from the rooftops to anyone that will listen and urge them never to use this awful place too!

UPDATE** Over a month and never did I receive a call from the manager, I then wrote to them on Facebook, for them to block me! Absolutely pathetic place! I hope you go under!