Beverly Hoskins

Review of Kentucky American Water

No one answers the phone!! I made a complaint abo...

No one answers the phone!! I made a complaint about a meter reader and got no response or resolution even though I got a call that someone was going to contact me regarding my complaint. This company has rude and threatening employees (meter reader threatened to call the police on me for asking why he lied about an issue). He also approached me without wearing a mask, and when I asked him to stop, he said he didn t need to wear a mask since I was wearing one! They put my account in past due over .46 cents! This company is outrageous and is supposed to be serving the community with responsiveness, integrity and a personal code of ethics!