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Kathleen Anson

4 years ago

Historic hotel in downtown Louisville. Unfortunat...

Historic hotel in downtown Louisville. Unfortunately, this means smallish rooms with tiny bathrooms and little storage. Also, we weren't told that they weren't offering the complimentary breakfast and wine/snack hour on the club level during our stay, and we paid extra for that. Upon check-out we were told that we should have been given vouchers to use in their restaurant. Overall, service didn't meet our expectations.

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