Lesson learned to never buy group tickets if you d...

Lesson learned to never buy group tickets if you dont use right away.. unfortunately I had plans to go on the last day where the tickets were done but they were having scattered thunderstorms..so why bother going when we all know thunder and water dont mixed..called the customer service line not expecting a free ticket or refund but maybe just some empathy about my situation a coupon to the indoor waterpark would have meant the world to me but all that was stated by Heather was a very scripted there is really nothing you can do..tickets are not transferable or refundable..which is not what I asked for. Also use water slippers that you can always have on,my sons sandals where taken and of course I know the park is not responsible, just careless people. I did enjoy the time I spent for most parts, people skipping lines are never fun and food wasn't great. I went ziplining here before as well and got punched in the jaw by accident. I believe the worker thought I was smaller then he expected and decided to catch me to slow me down instead of the springs to catch lol. At least I survived and I know not intentional. I see from other reviews customer service part is not the best. Thanks Camelback for understanding! Especially Heather.