I had an appointment for 0900 hours. When I spoke...

I had an appointment for 0900 hours. When I spoke to the service representative, she was very nice and helpful. I was told that with the recall and my normal service that my truck should be done by approximately 1045 hours. My truck sat in the back of the service bay for a couple of hours before it was brought into the bay to be worked on. Due to this tremendous amount of dead time I was unable to have my service completed that day as I had other responsibilities that needed to be attended to. I did not get my vehicle back until approximately 1120 hours. I feel if I have an appointment, I should be brought back for my service within a short period after arriving. I arrived early for my appointment and I m pretty sure they only did the bare minimum and did not address any of my concerns that I voiced.