Update! Bye bye two more stars. Ptera dumped us ...

Update! Bye bye two more stars. Ptera dumped us as subscribers because (get this) WE were slowing other people's service down. Yes, you read that right. First their sales dept. raised the price ten bucks and said that would "fix it". Slowed down more and went off for two days every weekend. We complained and they said "This is your fault". Yes they did. We were the first subscriber out here in 2012. Once they got everyone else they dumped us. And they dumped us out here in the COVID Pandemic with trying to work from home with no internet. This company is EVIL.

Started off great. Fast and reliable. Then every bump in the weather knocked it off. Now it is all over. Fast/slow, off, on, off again, back on but slow. We never know if a video will play for more than thirty seconds before buffering or if the whole thing will play. Makes me afraid to start any videos for fear I'll never get through it without sitting there staring at the spinny thing for ten minutes. I've had them out to fix it but it's not fixed yet. Then they raised the price just about the time the speed went down and stayed down so I'm not nearly as happy as I was last year. Try harder guys as we're frustrated enough to find another provider.