Hotel was nice and clean. Customer service was hor...

Hotel was nice and clean. Customer service was horrible. We stayed for 2 nights Father's day weekend and our AC broke in are room. So we roasted at night. I contacted the front desk to let them know and all they had to say was thank you and we will have someone look into it. Needless to say no one ever checked it out. I mentioned it out checkout. Once again a fake apology and we will have someone fix it. I expect more from the Hyatt. Especially for how much the rooms are a night.