Bernstein Management is horrible. They have repeat...

Bernstein Management is horrible. They have repeatedly entered my apartment without proper notice after I have clearly and in email identified how I can and should be notified of entry to my unit. I, in my maintenance request, denied their access to my unit and they decided to enter anyway. This is AFTER TWO times of me communicating clearly with them that I want to be notified prior to entry. I have only been in this unit six months. Susan with corporate tells me it's 'human error' and that they hope they can do better yet she cannot tell me how this time will be different from any of the other times they should have done better. A package of mine has been stolen from the lobby. It's loud, you hear all the GA Ave traffic constantly, people follow you into the building, and I've found people smoking in the stairwells. I lived in another Bernstein Management building before which is why I rented with them this time but I won't make this mistake again. I hope others can learn from my poor choices.