John Perkins

Review of Copthorne Hotel, Merry Hill

The Copthorne Hotel is a over rated over priced ex...

The Copthorne Hotel is a over rated over priced excuse for a hotel. I stayed there in2002 and it was a lovley experience. Now it's not even a One star hotel. The room was dirty /smelly the shower didn't work it needs a complete revamp the breakfast was not hot the hot water for drinks was not hot and the staff were like robots. The reception management didn't even ask if we had enjoyed our stay as we checked out. If you pay for a service no mater how much it should be set to a standard and the Copthorne Hotel dose not deliver at all.