M

Stopped in on a Saturday at 2:30 P.M. I was not a...

Stopped in on a Saturday at 2:30 P.M. I was not aware that the Service department closed at 3:00 P.M. I had no problems getting an appointment for service, and was done within a hour.

Nick in the Service department provided great customer service. He made me aware that there were oil changes I had previously purchased at another dealership that could be used toward the cost of my oil change that day. He shared the results of the Multi-Point Inspection that they performed and asked for my approval beforehand to complete the necessary repairs.

I called another dealership that was closer to my home prior to coming here. They never responded. I called this dealership on Saturday after they were closed, and someone returned my call the next Monday by 10:00 A.M.

I was very impressed with their customer service. They now have a customer for life.

MCDavis
Gilbert, AZ

Comments:

No comments