Ivan Thompson

Review of Terminix International

I was a pest control customer who was offered a fr...

I was a pest control customer who was offered a free termite inspection on two different occasions. Each time the local office told me that I didn't need a separate termite inspection and that their local techs had the same training as the Terminix termite inspectors. I listened to them and let them cancel my inspections by a certified termite inspector. The pest control folks came twice in September and then later I discovered termite activity in my home in October. The Terminix termite inpsector's estimate to treat and prevent the return of termites: $1500+. I have worked with their local managers to come up with a fair remedy to no avail. They have made no offer to try to make things right. And to add insult to injury, they turned my account over to collections for the remaining $111 on my pest control contract!