09/11/21. Entered from the Queen St side. During t...

09/11/21. Entered from the Queen St side. During the screening questions the young lady proceeded to thong hand me a mask. I shook my head and said, no thank you I have my own.
I was wearing at the time a surgical yellow mask and a cloth mask on the outside. What a rude and ignorant experience I had from then on. This person raised there voice showing their intolerance and said I have to give this to you it is policy.
Please be aware that a surgical mask can also be yellow, blue is not the only color, I work in direct contact with vunarable clients and have proper PPE. Train your staff to resolve conflicts and be tolerant. Supervisor was called because of a simple issue. This young lady robbed me of time with my palliative client who died less than half hour after getting into her room..
Very stumped at the level of incompetence of that staff.
On another note I like this hospital very much and thank you staff on the Palliative floor. You guys are amazing.