Ella Bella

Review of Discover Banff Tours

I took several tours with Discover Banff. Lake Lou...

I took several tours with Discover Banff. Lake Louise/Moraine Lake with the affable Irishman Ed, Evening Wildlife with charming Welshman Chris (who was great with kids), and the Columbia Ice Fields with amAzing Anick. They were all top notch, but Anick helped me immensely when I booked a tour that took me back to Banff, when I thought I'd booked the one continuing to Jasper! She called Discover Banff and within minutes Dani had me booked on an affordable connecting shuttle so I could go to Jasper after the Ice Fields Parkway Tour. She made sure I logged on to the center's Wi-Fi and downloaded my ticket, called several times to confirm and get exact details, coordinated with Brewster, showed me exactly where to wait for the shuttle, and just took care of me 110%. I can never repay such great kindness and professionalism. Thank you!!!