We scheduled a sales appointment for a backup gene...

We scheduled a sales appointment for a backup generator. We were scheduled more than a week in advance and we were told that we were his first stop of the day. The technician We scheduled between 8:00a.m. and 12:00p.m. on 03-10-2021. Our technician arrived at 12:30p.m. Your company sure does not live up to your On Time Guarantee!