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Stay away from their service department

Stay away from their service department
One bad experience was replacing a water pump at 35K miles. They said it was leaking. I had not noticed it. The paperwork they submitted to Audi for the warranty work stated that the "customer" stated that it was difficult to maintain the coolant level. When I called them they said they have to say that even if it isn't true in order to get Audi to cover it. There was no leak.

More recently I bought it in for a noise coming from the front end. They replaced a wheel bearing and a differential. The noise was still there when I brought it home! They also said that a brake job I had done by an independent shop was inadequate.

I brought it to another independent shop to check the brakes and the still present noise. They said the brake job was fine and I should go to another Audi dealer for the noise.

Inskip Audi solved my problems. They also said the brakes were fine and fixed the noise. It was a transmission problem.

Hoffman Audi spoke negatively of other work that was good, did unnecessary repairs and did not do the proper work. Beware!

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