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Richie Kozack

4 years ago

Do not use this company!!!! We booked a trip with ...

Do not use this company!!!! We booked a trip with George from Le Sivory in Punta Cana. He gave us his cell phone number Incase we needed to cancel or reschedule our excursion. We tried contacting him several times and could not get ahold of him. When we finally saw him at the resort he told us that we needed to do that with 24 hours notice to receive the partial refund. After telling George that we had tried contacting both him and the business he said ohh sorry it s too late and you will not be receiving and refund. This was booked at Le Sivory in Punta Cana. Vacationers beware of both Nexus and Le Sivory, you will be highly disappointed in both companies!!

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