100% Satisfaction guarantee is 100% BS. Bought sea...

100% Satisfaction guarantee is 100% BS. Bought seats behind my team's bench, they sent me seats behind the opposing teams bench instead, then refused to refund my purchase or give me tickets in an appropriately comparable area. They had the balls to suggest I resell my tickets (so of course they could take another cut of the resale price), pure scam.

Update: I was able to dispute this issue through my credit card company, successfully. Make sure to get screenshots of your conversation with the rep if you run into a similar issue, this helped me win my dispute.