This week, we put in a service call Monday morning...

This week, we put in a service call Monday morning. A technician called right away and said he would be in after lunch. The next day, I had to text the tech to ask them when they would be in. He showed up shortly after. He said he said he had to order a part and that it would be in the next day, Wednesday. Today is Thursday and the parts didn't come in. I have no idea when my machine will be fixed. If you are okay with not having a machine working for five days, MRC may be the right company for you.