Catherine Mok Review of Lightspeed POS
I have looked at 3 different POS and lightspeed wa...
I have looked at 3 different POS and lightspeed was the clear winner for me! The all in one cloud base was important to me and more importantly the excellent 24/7 customer service. The first person I dealt with was P. Aguib and he answered my hundreds of questions and he gave me a beautiful demo. Training with F. Desgroseilliers was the best because he was clear and he helped me design and configured my POS system so I can start working. Finally, Mike, the tireless customer care rep who I was lucky to encounter several times helped me through from setting up my hardware to teaching me how to create a product module. I think I was calling about 5 times a day in the beginning and everyone was very helpful. From my experience as a business owner for many years, most POS companies will promise good customer care and this is not true after the sale. Lightspeed kept their promise with their level of service and expertise and I am a very happy Lightspeed customer.
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