The front end staff and patient flow was wonderful...

The front end staff and patient flow was wonderful. I got an appointment same-day and they took most of my information down over the phone, before I even arrived. I was in the lobby a minimal amount of time and the staff was very friendly and helpful. However, the doctor was not very pleasant and unclear. On the way out nobody could tell me how much or if I was even being charged. Overall, I think the back end could take a lesson from the front end management and staff