Jeffrey McDaniel

Review of Courtesy Chrysler Jeep Casselb...

UPDATE: We bought our Durango is Sept and one of ...

UPDATE: We bought our Durango is Sept and one of the things that got the deal done was getting heated seats added. They said no problem, marked it up $500 and away we went. Mind you, wife is on her feet all day and uses heated seats EVERY day to help keep her back from hurting. Well, they installed after market heated seats. Don't really care, but they don't work. We've had the vehicle in for service over a half dozen times since Oct, they've had to replace the radio because the seats fried it, and now they are telling us there is nothing more they can do. Basically, the seats intermittently turn off and in a few days MIGHT turn back on. GM offered to SELL us a new Durango with stock heated seats, oh but it's going to cost $10K more because our car is now used. The car they sold us with heated seats...that don't work. DO NOT BUY FROM HERE, it went from the best buying experience to the WORST SERVICE experience in my life.

After 3 days of frustration at various other dealers doing the typical games, we swung in here. Carl was the least pushy salesman I've ever met. He was helpful, didn't play games, and got the deal done.