Own an irrigation business and this software could...

Own an irrigation business and this software could be OK but the company behind it is clueless and careless and makes no effort to address issues. I've had numerous issues across every part of this software and have had to have "tickets" issued to resolve those issues over a dozen times because tech support was unable to resolve the issue. I have never once had any of those issues resolved. Nearly every time they change something within the system is a negative impact change. I end up having to click more links and open more windows to do the same task reducing efficiency and ease of use for newer users. Meant to switch last off season but had some emergencies come up and have suffered dearly this season. I will absolutely be switching this off season. I would not recommend this CRM to anyone ever.