isabelle menear

Review of Holiday Inn Bristol Airport

We were given off site parking that we weren t inf...

We were given off site parking that we weren t informed about. The receptionist didn t care.
Our evening meal took over an hour to arrive. The waitress was a bit apologetic, but then I heard her getting plenty of practice.
Breakfast was lukewarm.
The staff were at best indifferent. I complained about the breakfast and was told by reception that the chef is cooking. I asked another member of staff who informed me that they weren t kitchen staff but went to talk to the chef and then sauntered off. The chef came out of the kitchen and peered at the food and went away again. No fresh hot food was provided. All this against the backdrop of too loud background music.
I have written this before checking out. Our confirmation number is 21286788 and was not recognised, if anyone cares.