J

Jean Holland

4 years ago

Big Bend had some responsible and caring staff but...

Big Bend had some responsible and caring staff but Overall they did not create an atmosphere of trust and compassion. The nurse assigned to come to our home was clinical , never asked how any of us were getting along . Just wanted to take vital signs and record data. My mother was suffering greatly and the day before she died , when the end was near, she actually called and asked if she could come and bring a medical student in to observe ! How intrusive and insensitive. Since my mother died we have not received any communication , written or verbal, to follow up and help us get any closure. I would not choose Big Bend again for anyone in my family.

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