Came with my family for a snow tubing adventure, ...

Came with my family for a snow tubing adventure, check in is a 4pm arrived at 12 pm to only find out snow tubing is sold out and nothing the hotel can do. WOW ,how about some arcade credits. Booked way in advanced and spent alot of money for snow boot and pants for a family of 5. Great hotel, if you want a indoor waterpark go to kalahari, far better.