No professionalism and severe lack of communicatio...

No professionalism and severe lack of communication. My 4 year old was bullied in one of their programs, one employee stated to me a couple of things that made me more concerned on a day her boss wasnt working. The program instructor wanted to communicate with me so I did via email. One response was all I got, because my child was bullied by a few kids and I am a concerned parent who explained what happened in that email, the instructor got all up and offensive so asked for backup to attend the last class. When i didn't receive a follow up call the morning after class like I was promised I called in myself and talked to the employee mentioned aboves boss (the one who was off the day I called to report what was going on) who claimed his employee who told me a couple of troubling things did not say those things (basically calling me a liar) and sunrise parks and rec stand behind their employees and instructors. So let me get this straight, my 4 year old got bullied quite a few times in a program, as a concerned parent I express concern, the employees only protect and have their employee and instructors back and the parent only repeats to a supervisor what one of their employees stated and it's emplied im a liar? WOW. Also the head of the office stated to me he would contact the instructor to reach out to me. I have yet to hear from her. So again, and as said in other reviews there is a lack of professionalism and communication, they will take your money, set no rules beforehand, only watch out for their employees, and not communicate very well AT ALL with you when there is a serious incident. I would rather go elsewhere/travel out more/and pay more then to EVER put my child through one of their programs ever again.