Samantha Jones

Review of Calstar Mercedes-Benz

I made an appointment for service & scheduled a lo...

I made an appointment for service & scheduled a loaner car. I brought my car in. Everything was super streamlined and easy. My service advisor, Noel, was very friendly and communicative. He pulled the loaner vehicle up right next to mine, so that I could easily transfer my car seat into the loaner, something I had been stressing about. He updated me on my vehicle s service that day. It was ready to go the following day. While the service department was super busy on Friday afternoon, Noel answered my questions and walked me through the services performed. I m glad that CALSTAR is my local Mercedes dealership & service facility.