We were greeted by a lady with hand sanitiser, the...

We were greeted by a lady with hand sanitiser, then within 5 mins we were offered help which we accepted. This assistant managed to find lots of options for us both. We were then able to try our dresses on, ask for a jacket to be brought in etc. Wonderful service and a positive experience. I came away with 2 gorgeous well made dresses for a wedding and a bigger party later when restrictions allow. (Its neighbour m&s had nothing in to compare and no person monitoring the sanitiser.) John Lewis is where I will always go now!