Never ever had a bad experience until Saturday! Ri...

Never ever had a bad experience until Saturday! Rides down when we arrived waited in line 2 hours for the exterminator just to be told it's down then 4 hour wait for the new Coaster to be told it's down got to ride only 2 rides that day! Went to guest services about it with alot of other people but nobody has gotten back to me yet! $150 on tickets and a 3 hour car ride for that!