Chris Mueller

Review of Sill-TerHar Motors

The mechanics in the Volvo shop are incompetent. I...

The mechanics in the Volvo shop are incompetent. I had my car in to diagnose why it wouldn't start and they said the fusible link on the positive terminal was blown. So they charged me for the positive battery cable assembly but they just spliced in the fusible link. Since they worked on the car it has been shutting off intermittently while driving. Leaving us stranded twice. I investigated and found what appears to be a bad splice on the positive terminal because when you touch the wire you can hear it crackle and sizzle and the power will cut out to the car. I took the car to Swedish Motors in Boulder afterward to figure out why it was quitting on us. They said that both the positive and negative cables have been spliced and that Volvo recommends against that. I am having Swedish Motors fix the problem correctly. Seems maybe the mechanics at Sill-Terhar are 1) too lazy to replace the entire cable assembly 2) too incompetent to know how to splice a battery cable properly 3) not knowledgeable on recommend repair practices 4) dishonest. Oh, I also had to explain to the service manager at Sill-TerHar how to crank the sunroof open manually because they claimed it was not possible. I wouldn't take my pinto there much less my lambo

Update: I have the faulty parts installed by the Sill-TerHar if you want to discuss.