It s very disheartening when you start reading re...

It s very disheartening when you start reading reviews and everything seems to familiar to the experience you ve had with this company. I was just advised that my claim was denied and the reason for denial could not be explained to me Because Joseph was running late for a 12pm meeting and it would take to long. I have read my policy and have had conversations with the broker about it and I was confident the claim would be covered. Now to wait a week to receive a letter explaining why it was denied.

Terrible customer service, rushed me off the phone and advised me that I knew best of what happened to my wall! Yes you re right! What I explained to the first adjuster is what happened!