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Amy Lauber
Review of Eagle's Trace

3 years ago

HORRIBLE!!! Everyone is sweet and helpful during ...

HORRIBLE!!! Everyone is sweet and helpful during the 'sales process', but then you're on your own. They promise to 'take care of our loved ones for life' IF they put down a large sum on an apartment, but when they really need to be cared for, they try and fit people where ever there is space.

My father WAS NOT CARED FOR!! He was moved to Continuing Care where I have never seen so many bruised and banged up people in one place in my life. Sooo sad! After less than 48 hours there, he was a shell of the man who walked in on his own a day or so before. It took about 6 months to almost get him back to himself.

We moved him out and still haven't received the 'refundable down payment (less 10%)' back on the apartment he moved out of 8 months ago!

Steer clear if you think there will ever be a need for Continuing Care Assisted Living or Memory Care!!!

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