When my mom checked in Tori from the emergency roo...

When my mom checked in Tori from the emergency room and Erin that worked the nightshift on May 13th were great. Very attentive and showed compassion towards patients, including my mother. However, some of the morning crew were not so great. Lydia, the RN, was the opposite. She showed some rudeness when I tried to get information on my mom's condition. Patient care seemed low on the priority list. When I threatened to report the non chalant behavior, things changed. Apparently Dr. Batson, or whomever the doctors name is was being contacted for hours and he didn't come check on her. I'm very unsatisfied with how they handle patient care here.