You would think a hotel right in the heart of Time...

You would think a hotel right in the heart of Times Square hotel would be in atleast average condition. I m sorry to say this but this was beyond gross. The first room we got was dark, dirty has holes in the carpet and not to mention HAIR in the tub along with brown spots and hair in the sink! I immediately went down to complain and show the pictures I took. The concierge was nice enough to give us a new room on the top floor and I was excited only to walk through the door and find the same condition room except the tiles in the bathroom were broken and the sink was leaking. I just decided to stay in that room because atleast there was no hair in the sink. Both my sister and I were so grossed out we had to shower with sandals and sleep with socks. Couldn t wait to leave. Looks are deceiving and from the pictures and outside the hotel looks great. Don t recommend.