I called the Watertown, SD Pizza Ranch last night ...

I called the Watertown, SD Pizza Ranch last night Friday October 2,2020 for a take out order and they told me my order would be done in 15 to 20 minutes. So I arrived 20 minutes after placing my order and of course it was not ready. It never is on a Friday night. So I stood and waited and waited and watched several take out orders being screwed up! And waited some more for my order. Finally after a half an hour they came out with my order and surprisingly it was right. Not so for the poor gentleman a head of me! They gave his order to someone else and had to remake his order.
I ve never seen such chaos and disorganization with the young kids they have working there.
Needless to say I will not be setting foot in that establishment for a long time to come.
I understand when a restaurant is busy and it may take a little bit longer for orders to get done-I ve stood and waited about 10-15 minutes longer always when I ve picked up food from there before but last night took the cake when it was at least a half hour!!